How many Phones do you have? Survey says 63% of Adult Nigerians have 2+

The results of the annual special edition of the telecoms polls released by NOIPolls Limited has revealed that most adult Nigerians who use more than one phone, actually find it inconveniencing. The choice however, according to the report, was to avoid the perennial poor quality of telecom services.

Further findings of the survey, was that a great majority of Nigerian phone users would want to see Network operators mandated to improve on their services in order to generally improve the quality of telecommunication services in Nigeria.

The survey also revealed that while about 60 percent of respondents demanded for such mandate, another 63 percent of adult mobile phone users in Nigerian were discovered to currently use two or more phone lines in order to escape bad QoS.

Although, with the report, it was not all negatives for the telecom operators as about 50 percent respondents rated the services of their network provider good while 55 percent affirmed they are getting value for money from their main network provider.

The report adduced that this 55 percent has remained constant over a two year period, but maintained that those that claim they are not getting value for money increased by 8-percent in 2013.

From statistics the survey used, the key factors that defined value for money for customers, included network/ service quality and low tariffs. Source: http://allafrica.com/stories/201401080065.html

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